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Sunday, October 24, 2021

Facebook apologises as services including Instagram hit again


Facebook has apologised for reporting problems with its services again, just days after a major outage affected WhatsApp, Instagram, and Facebook for several hours.

The company stated that a “configuration change” had affected users worldwide.

It went on to say that the incident had nothing to do with the outage that took its products offline for more than six hours earlier this week.

Its Facebook, Instagram, Messenger, and Workplace products had been impacted, according to the company.

“We’re so sorry if you couldn’t access our products over the last couple of hours,” the company said in a statement Friday evening. “We understand how much you rely on us to keep you in touch. We fixed the problem, and we appreciate your patience this week.”

Earlier, the web monitoring group Downdetector reported that there was an avalanche of messages from Instagram users reporting problems on Friday for a relatively short period of time.

Some of them immediately took to Twitter and other social media platforms to express their displeasure with the second Instagram outage and to share memes about it.

On Monday, Facebook, which owns WhatsApp and Instagram, blamed the major outage on an internal technical issue that affected not only the company’s services, but also employees’ work passes and email.

The services were unavailable from approximately 16:00 GMT until approximately 22:00 GMT on Monday.

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